FAQ
Q: What is your company's shipping policy?
A: We offer free shipping on all orders within the UK and aim to deliver within 7-14 business days.
Q: Where do you source your products from?
A: Our products are sourced from various suppliers within the UK and internationally to bring you the best selection of products.
Q: Do you have a physical store location?
A: Currently, we only operate online to bring our products directly to your doorstep.
Q: Can I return or exchange a product?
A: Yes, we offer a 14-day return or exchange policy on all of our products. Please refer to our Shipping & Return policy for more information.
Q: How can I contact customer support?
A: You can reach out to us through our contact page or email us directly at Yasedecor24@gmail.com. Our customer support team is available from 9am to 5pm GMT, Monday to Friday.
Q: Are your products authentic and of high quality?
A: Absolutely! We take pride in offering only authentic and high-quality products to our customers. We carefully source our products from trusted suppliers to ensure the highest level of satisfaction.
Q: How long can shipping take?
A: Our shipping times vary depending on location and product. However we like to ship directly from supplier, which can result in longer shipping times. We do this for a more eco-friendly solution, keeping out carbon footprint as low as possible to help sustain the planet.